Privacy Policy

Effective Date: June 21, 2026
Last Updated: June 21, 2026

This Privacy Policy explains how TradingLens collects, uses, discloses, and protects information when you use gettradinglens.com and related services.

By using TradingLens, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly, information collected automatically, and information generated through your use of the service.

Information you provide to us

This may include your name, email address, account login details, billing details, support messages, prompts, uploaded screenshots, chart images, watchlist-related inputs, and any other information you choose to provide through TradingLens.

Uploaded images may contain chart annotations, ticker symbols, timeframes, notes, account-related visuals, or other information visible in the screenshot. You are responsible for reviewing your uploads and removing sensitive information before submission if you do not want it processed.

Information collected automatically

We may collect technical information such as IP address, browser type, device information, operating system, pages viewed, timestamps, referral URLs, usage patterns, and log data.

We may also use cookies and similar technologies to support authentication, security, analytics, preferences, and site performance.

Information generated from your use of the service

We may generate or store outputs based on your uploaded screenshots and prompts, including AI-generated observations, extracted chart features, identified market data, and related analysis.

2. How We Use Information

We may use personal information and uploaded content to operate, maintain, support, secure, improve, and provide TradingLens. This includes processing screenshots, generating AI outputs, enriching responses with third-party financial data, communicating with you, handling payments, preventing abuse, analyzing usage, and complying with legal obligations.

We may also use service data in aggregated or de-identified form for analytics, system improvement, quality control, product development, and safety purposes, to the extent permitted by law.

3. Legal Bases for Processing

If you are located in a jurisdiction that requires a legal basis for processing personal data, such as the EEA or UK, we may process your information where necessary to perform a contract with you, comply with legal obligations, pursue our legitimate interests, or based on your consent, depending on the nature of the processing.

4. Sharing of Information

We may share information with service providers, infrastructure vendors, payment processors, analytics providers, customer support tools, AI model providers, and other vendors that help us operate TradingLens.

We may also share information if required by law, legal process, or governmental request, to enforce our rights, investigate fraud or abuse, protect users or the public, or in connection with a merger, acquisition, financing, or sale of assets.

We do not sell personal information for money. If applicable law defines certain data-sharing activities as a “sale” or “sharing,” you may have rights to opt out under local law.

5. Third-Party Services and Data Sources

TradingLens may use or reference third-party services and data providers, including charting and market data services such as Yahoo Finance and similar sources. Your interactions with third-party services are governed by their own policies and terms.

We are not responsible for the privacy or security practices of third-party websites, apps, or services.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business and legal records, resolve disputes, enforce agreements, and improve system performance.

You should customize this section to match your real practices. For example:

Option A: Short retention
Uploaded screenshots and generated outputs may be deleted automatically after [X days], unless retention is required for security, compliance, or account functionality.

Option B: Account-based retention
Uploaded screenshots and generated outputs may remain available in your account until you delete them or close your account, subject to backup, legal, and security retention periods.

Only keep the option that reflects your actual system.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed and stored in countries other than your own. By using TradingLens, you understand that your information may be transferred to jurisdictions that may have different data protection laws than those in your location.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, object to certain processing, withdraw consent where processing is based on consent, and request a copy of your data.

To exercise any applicable privacy rights, contact us at hello@gettradinglens.com. We may need to verify your identity before responding.

10. Children’s Privacy

TradingLens is not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

11. Cookies

TradingLens may use cookies and similar technologies to keep you signed in, remember preferences, improve site performance, analyze traffic, and support security features. You may be able to manage cookies through your browser settings, though some parts of the service may not function properly if cookies are disabled.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version here and update the “Last Updated” date. Your continued use of TradingLens after the revised Privacy Policy becomes effective constitutes your acknowledgment of the update.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Sreemon (operating as TradingLens)
Email: hello@gettradinglens.com
Address: 49 Gemini Dr, Barrie, ON L9J 0P8, Canada